Help and FAQ

The cost of the goods is constantly changing, as it is formed after the goods arrive at the warehouse. You need to place an order through the basket and the manager will contact you to clarify the details.

Contact us to order patterns at +380 (48) 729–68–90

In the Store section, select the desired item and quantity. The order must be placed through the basket. After placing an order, a manager will contact you to clarify the details.

To get full access to the goods on the site, fill out the registration form on the site.

Only registered users can access the products on the site.

For your application to be processed as quickly as possible, when filling out, indicate information about yourself, including information about your company and the current phone number.

In the section "My Account" you can change your personal data and password.

Subscribe to our news in the section "My Account"

By filling out the registration form, You will receive a letter with your login and password by e-mail, which you specified during registration.

If the letter did not come - check the 'Spam' folder
* Please note that you will receive your login and password only if the manager confirms your registration.

Call us or write to us on the AC-STEP open line.
The phone number is listed in the Contacts section.

Within 3 working days our manager will contact you to clarify the details on the application and agree on the dispatch of the goods.

Write to us on the AC-STEP open line or contact the number indicated in the contacts.

If the letter has not arrived - check the "Spam" folder

Perhaps you did not fill in all the fields in the registration form and our manager could not contact you to confirm the registration.

All goods are presented in our Store https://ac-step.com/shop/
If you have not found the product, write to us.

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