Privacy policy of information and personal data of the user

The provisions of the Information and Personal Data Privacy Policy (hereinafter referred to as the "Privacy Policy") apply to information of any type that the AS-STEP LLC website at can receive about the user when using the programs, goods and products presented in the store.


1.1. The following definitions are used in this Privacy Policy:

1.1.1. "Website Administration" (hereinafter referred to as the Administration). Employees who control and manage the resources of the Site. Namely: they represent the interests and act on behalf of the Site, process and organise the processing of personal data provided by the User, as well as determine the purposes of such processing, the composition and type of data to be processed.

1.1.2. "Personal Data". Information of any type, and its part, which is directly or indirectly related to a specific or identifiable person.

1.1.3. "Processing of personal data". All types of actions with the user's personal data, and a set of such actions (also requiring the use of automated devices). The list of such actions includes: systematisation, collection, accumulation, storage, as well as clarification (updating, and, if necessary, change), use, extraction, transfer, blocking, deletion, or complete destruction of personal data.

1.1.4. "Confidentiality of personal data". A requirement that is mandatory for the representatives of the Site Administration, as well as other persons who have gained access to the User's personal data. This requirement also prevents the dissemination of such data without the prior consent of the user (personal data subject) or other legal grounds.

1.1.5. "User". A person who has accessed the Website's website via the Internet and uses the resources and capabilities of the Website.

1.1.6. "Cookies". A small amount of information (data) sent and stored on the user's computer by a network server. A web browser or web client sends it to the web server via an HTTP request each time it tries to open a page of the Site.

1.1.7. "IP address". A unique network address of a node in a computer network based on the principles of the IP protocol.


2.1. By using the website of this Website for their own purposes, the User acknowledges their full consent to the provisions of the Privacy Policy and the terms of processing of personal information (data).

2.2. If the User does not agree with all or some of the terms and conditions set out in the Privacy Policy, he/she must stop using the services of the Website.

2.3. The provisions of the Privacy Policy apply exclusively to this Site. The Administration does not control and is not responsible for the information and services of third parties to which the User has the opportunity to access through the relevant Internet links provided on the pages of this Site.

2.4. The Administration does not verify the accuracy of personal data provided by the User.


3.1. The provisions of the Privacy Policy define the obligations of the Site Administration regarding the non-disclosure and confidentiality of personal data provided by the User. Such information (data) may be required by the Administration from the User to register on the Site or to place an order for the purchase of the Goods presented on the Site.

3.2. The User's personal information, which may be used and processed in accordance with the provisions of this Privacy Policy, must be entered by the User in the registration form on the Site. The list of personal data must be entered in the following form:

3.2.1. Last name First name Patronymic;

3.2.2. Contact phone number;

3.2.3. Email address;

3.2.4. The address to which the Goods purchased on the Site by the User are delivered;

3.3 The Site Administration takes all possible measures to preserve the following confidential information of Users:
IP address
Information about the browser
Time of access to the Website.

3.3.1. Refusal to save cookies may result in restriction of access to certain sections of the Site, for example, requiring authorisation.

3.3.2. The Site collects statistics on the IP addresses of users and visitors. The collected data may be required by representatives of the Administration to identify and eliminate possible technical errors, as well as to monitor compliance with the legality of financial payments made using the resources of the Site.

3.4. Any data that has not been separately agreed upon earlier (purchase history, information about the user's operating system, etc.) must be reliably protected. In addition, they are not subject to dissemination except under the conditions specified in clauses 5.2 and 5.3 of this Privacy Policy.


4.1 Personal information (data) provided by the User may be used by representatives of the Website Administration:

4.1.1. To accurately identify the user who purchased the product on the Website;

4.1.2. To provide the user with access to the resources of this Site;

4.1.3. Establishing and maintaining feedback with the user. This applies to: sending information messages, requests for the use of the Website resources, requests for the provision of services, as well as processing other user requests.

4.1.4. Determining the location of the user in order to improve security when using the resources and capabilities of the Site; to prevent and protect against fraud.

4.1.5. Confirmation of the completeness and accuracy of the data provided by the User.

4.1.6. Creating an account (account) necessary for placing orders and making purchases. Only with the consent of the User.

4.1.7. Providing the user with information about the status of the order placed by him.

4.1.8. Processing and accepting payments, confirming tax benefits, taxes, as well as for appealing payments (if necessary).

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Website.

4.1.10. Providing the user (with his consent) with information about product updates, special offers, prices, as well as for sending news and other materials on behalf of the Site or on behalf of the partners of this Site.

4.1.11. Conducting promotions and other advertising activities (with the consent of the user).

4.1.12. Providing the user with access to the sites and services of the partners of this Site


5.1. The processing of personal data (data) provided by the User is carried out without any time limit by any legal methods (if necessary, with or without the use of automated data collection tools).

5.2. The User agrees that the representatives of the Website Administration reserve the right to transfer personal data to third parties. This applies to: courier services, postal services, etc. This data may be transferred to third parties only for the purpose of fulfilling the order placed by the User on the Website (including for the delivery of the Goods).

5.3. The User's personal information may be provided to representatives of state authorities. But only on the basis of the current legislation.

5.4. In case of loss or disclosure of the User's personal information, the Site Administration undertakes to inform the User about this.

5.5. The Site Administration undertakes to take all possible measures to ensure the protection of the User's personal data from unlawful or accidental access, damage, destruction, blocking and other illegal actions by third parties.

5.6. The Website Administration shall take all possible measures to prevent losses and other negative consequences that may be caused by the loss or disclosure of the User's personal information.


6.1. The User agrees that he/she is obliged to:

6.1.1. Provide accurate information about their personal data that may be required to provide the services of the Website.

6.1.2. Update and supplement the provided personal data if they have changed.

6.2. The Website Administration undertakes to:

6.2.1. Use the information provided by the user solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure reliable storage of information, prevent its disclosure without obtaining written permission from the User, not to sell, exchange, publish or otherwise disclose personal information (data) provided by the User. Except as provided for in clauses 5.2 and 5.3 of this privacy policy.

6.2.3. Take all possible measures to ensure and maintain the confidentiality of personal information (data) provided by the User.

6.2.4. Block personal data related to the User immediately upon receipt of an application or request from the User (or from the User's legal representative, including the body for control over the protection of personal data).


7.1. If the Website Administration fails to fulfil its obligations, it shall be fully liable for compensation for damage caused to the User in connection with the illegal use of his/her personal information.

7.2. In case of loss or disclosure of confidential user data, the Administration shall not be liable if this data

7.2.1. Became publicly available earlier;

7.2.2. Received from third parties before being received by representatives of the Administration of this Site;

7.2.3. Disclosed with the permission of the user or his/her legal representative.


8.1. Prior to filing a lawsuit, in order to resolve a dispute between the User and the Administration, the Parties undertake to submit claims in writing and provide a written proposal for the settlement of the dispute.

8.2. The recipient of the claim must, within 30 (thirty) calendar days from that moment, notify the applicant in writing of the result of the consideration of the claim.

8.3. If the parties fail to reach an agreement and the dispute is not resolved, it shall be referred to the court where it shall be considered in accordance with the procedure established by law.

8.4. The provisions of the Privacy Policy and the relations arising between the User and the Administration shall be governed by the provisions of the current legislation.


9.1. The Site Administration reserves the right to make changes to the provisions of this Privacy Policy without obtaining the consent of the User.

9.2. The new Privacy Policy comes into force only from the moment it is posted on the website of this Site (unless otherwise specified in the new version of the Privacy Policy).

9.3. All questions and suggestions regarding this Privacy Policy can be sent through the appropriate section of the website of this Site.

9.4. The current provisions of the Privacy Policy are posted on the Website.

Потрібна допомога?